ONLINE / VIRTUAL / TELEHEALTH COUNSELLING
Online Counselling uses digital technology to access counselling services from anywhere, via most computer or mobile devices with a stable internet connection. It makes treatment accessible to people who are not available for in-office visits or like many of us, are currently practising social distancing due to Covid-19.
It is to create major shifts in clients' emotional health and suitable to clients who wish to enjoy therapy from the comfort of their own homes or live far away from counsellor. It has been noticed that an increase in clients seeking help using this medium due to increase credibility in the service provided.
Telehealth Security ControlsThe online counselling platform used here is a secure & encrypted complying with HIPAA, GDPR, and PHIPA/PIPEDA complaint. It has robust security and encryption controls in place to protect patient data including:
1. Peer to Peer communication
This means that the connection is opened up directly between the patient and the practitioner.
End-to-end encryption for all our 1-on-1 virtual appointments to ensure that the connection between the practitioner and the patient is secure.
3. No recording or data storage